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How To Use IRS First Time Penalty Abatement To Remove Tax Penalties
If you filed or paid your federal taxes late one year, the IRS First Time Penalty Abatement (FTA) program may let you remove certain penalties once if you have a good history of compliance. It does not erase the tax you owe, and approval is never guaranteed, but it can significantly reduce the total bill.
Quick summary: How First Time Penalty Abatement usually works
- Handled by: The Internal Revenue Service (IRS), usually through the IRS Penalty Assistance line or via a written request
- Covers: Commonly, failure-to-file, failure-to-pay, and failure-to-deposit penalties for one tax period
- Core requirement: A clean compliance history for the prior 3 tax years (no significant penalties)
- Key first step:Call the IRS or submit a written penalty abatement request for the specific year and penalty
- What happens next: IRS agent reviews your history, may place your account on hold, and issues a notice approving or denying the abatement
- Watch for:Unprocessed returns, missing payments, or calling the wrong IRS phone line, which can slow everything down
1. What First Time Penalty Abatement Actually Is (and What It Covers)
First Time Penalty Abatement is an administrative waiver the IRS may grant once per taxpayer per type of return for a specific year or period when you otherwise have a strong record of filing and paying on time. It is most commonly used for individual income tax returns (Form 1040) and small business payroll tax penalties.
This relief typically applies to penalties only, not the underlying tax or accrued interest, and is generally limited to: failure-to-file penalty, failure-to-pay penalty, and failure-to-deposit penalty (for employment taxes). It usually does not cover accuracy-related penalties or fraud penalties.
Key terms to know:
- First Time Abatement (FTA) — A one-time IRS administrative waiver that can remove certain penalties if you have a clean prior history.
- Failure-to-file penalty — A charge for filing your tax return after the due date (including extensions).
- Failure-to-pay penalty — A charge for paying your tax after the due date.
- Reasonable cause — A different form of penalty relief based on specific hardship or circumstances; FTA does not require you to prove this.
2. Where and How To Request First Time Penalty Abatement
The official system that handles First Time Penalty Abatement is the Internal Revenue Service (IRS), including:
- The main IRS phone system (look up the individual or business phone number on the official IRS.gov site).
- The IRS Written Correspondence/Service Centers, where you can mail a penalty abatement letter.
- In some cases, your IRS Online Account lets you view penalties and confirm if they have been removed, but you typically still must call or write to request FTA.
A concrete action you can take today is: Call the IRS and ask specifically if you qualify for First Time Penalty Abatement for your tax year and form. When you call the number listed on the official IRS.gov contact page for individuals or businesses, use a simple script like: “I have a penalty on my [year] [form type] and I’d like to see if I qualify for First Time Penalty Abatement.”
During that call, the IRS representative will typically:
- Verify your identity and pull up your account.
- Check whether your prior 3 tax years are free from significant penalties and whether the return is filed and tax is paid or in a payment arrangement.
- Tell you whether they can grant FTA immediately, need more information, or cannot grant it.
Always make sure you are using a .gov website and official phone numbers; do not rely on numbers in unsolicited emails or ads, as tax debt scams are common.
3. What You Need To Prepare Before Asking for FTA
You do not need a formal application form for First Time Penalty Abatement, but having key information and documents ready makes the process smoother, especially if you call by phone or write a letter.
Documents you’ll typically need:
- Your IRS penalty notice (for example, a CP14 or CP161 notice showing the tax year, type of penalty, and amount).
- Copy of the tax return for the year in question (Form 1040 or business return), or at least the tax year, form number, and filing date.
- Payment records or IRS account transcript showing when you paid the tax or when you entered an installment agreement.
When you call or write, you should also have:
- Your Social Security Number (SSN) or Employer Identification Number (EIN).
- Your current mailing address on file with the IRS.
- A brief timeline: when you filed, when you paid, and whether you had penalties in prior years.
Because tax rules and procedures can change over time or vary based on your filing type (individual vs. business, payroll vs. income tax), always confirm the latest requirements directly with the IRS when you contact them.
4. Step-by-Step: How To Request First Time Penalty Abatement
1. Confirm that your return is filed and tax is addressed
Make sure the tax return for the year with the penalty is filed, and you have either paid the tax in full or set up an installment agreement. The IRS generally will not grant FTA if the return is still unfiled or the tax is completely unaddressed.
What to expect next: Once the return is in and payments or a payment plan are set, your account will show the penalties, and an IRS agent can evaluate FTA eligibility.
2. Gather your penalty details and prior-year history
Pull the penalty notice, note the tax year, form number, and penalty type, and quickly review whether you had any major penalties in the prior three years. You can confirm this by requesting an IRS account transcript for those years through your IRS Online Account or the IRS transcript system.
What to expect next: When you call, the agent will still check your history, but having this information helps you know if you’re likely to meet the clean history requirement.
3. Call the IRS or prepare a written request
Choose one of these official channels:
Phone request (most common and fastest)
- Call the IRS individual or business tax line listed on IRS.gov.
- After identity verification, clearly say you are requesting First Time Penalty Abatement for a specific tax year and penalty.
- Answer questions about your filing and payment history.
Written request (letter)
- Write a short letter including: your name, SSN or EIN, tax year, form number, the exact penalties you want abated, and a sentence such as “I am requesting First Time Penalty Abatement for these penalties based on my prior compliance history.”
- Mail it to the IRS address shown on your penalty notice or the general address for correspondence on IRS.gov.
What to expect next:
- Phone: Many FTA decisions are made on the spot, and the agent may tell you immediately if the penalty is being removed or partially removed.
- Letter: It can take several weeks or more for the IRS to review and send a response notice granting, partially granting, or denying the request.
4. Wait for the IRS decision and verify your account
If FTA is granted, the IRS will typically adjust your account by removing all or part of the penalty and will send you a notice of adjustment. Interest related to the removed penalty may also be adjusted.
What to expect next:
- You can check your IRS Online Account or call again to confirm the penalty balance.
- If your request is denied, you usually can still explore reasonable cause penalty relief, which requires explaining your circumstances and often providing supporting documents (illness, natural disaster, etc.).
5. Real-world friction to watch for
Real-world friction to watch for
A frequent snag is that the IRS account still shows an unprocessed return or pending adjustment, and the representative cannot grant FTA until that clears. If this happens, ask the agent to note your account that you intend to request First Time Abatement and ask for an estimate of when to call back; then set a reminder to follow up after that date so the request does not get forgotten.
6. Legitimate Help and How To Avoid Scams
If you are confused about the process or have multiple years of penalties, you can seek help from:
- A licensed tax professional such as a Certified Public Accountant (CPA), Enrolled Agent (EA), or tax attorney.
- An IRS Taxpayer Assistance Center (TAC), where you can sometimes get in-person help by appointment; search for “IRS Taxpayer Assistance Center” on a .gov site.
- A Low Income Taxpayer Clinic (LITC) if you meet income guidelines; these clinics often help with penalty issues at low or no cost.
When dealing with penalty abatement and tax debt relief, watch for:
- Companies that guarantee they can remove your penalties or settle for “pennies on the dollar.”
- Services that ask you to pay large upfront fees or request your bank account or full SSN before clearly identifying themselves and their license.
- Websites and emails that do not end in .gov but claim to be the IRS.
To stay safe, always:
- Search for the official IRS website and use contact numbers listed there.
- Look for professionals who provide a PTIN (Preparer Tax Identification Number) or professional license and are willing to explain your options and limits.
Once you have your penalty notice, your prior-year history in mind, and the correct IRS contact number, you are ready to take the next official step by calling the IRS or sending a written request specifically asking for First Time Penalty Abatement for your tax year.
